Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order online and collect my items at Pets at Home Selby?

Accepted Answer

Yes, Pets at Home Selby offers a Click & Collect service where you can order online and pick up your purchases in-store, often within an hour.

Question 8

Are pets allowed inside the Pets at Home Selby store?

Accepted Answer

Yes, well-behaved dogs are welcome to accompany you in the store as long as they are kept on a lead and under control.

Question 9

What are Pets at Home Selby's store opening hours?

Accepted Answer

The store is open Monday to Friday from 9:00 to 19:30, Saturday from 9:00 to 19:00, and Sunday from 10:00 to 16:00.

Question 10

Does Pets at Home Selby provide parking facilities?

Accepted Answer

Yes, many Pets at Home stores, including Selby, offer parking facilities for customers.

Question 11

Is Pets at Home Selby accessible for customers with disabilities?

Accepted Answer

Yes, the store is designed to be fully accessible with features like wheelchair access, accessible parking spaces, and lifts where available.

Question 12

What types of pet products and services are available at Pets at Home Selby?

Accepted Answer

Pets at Home Selby provides a wide range of products such as pet food, toys, grooming equipment, and services including free harness fitting, weight checks, and nutrition consultations.

Question 13

Are there any nearby veterinary services close to Pets at Home Selby?

Accepted Answer

Yes, Vets4Pets is nearby and offers veterinary, diagnostic, and pet services, making it convenient for pet owners to access healthcare for their pets.

Question 14

What other stores can I visit near Pets at Home Selby?

Accepted Answer

Pets at Home Selby is located in the Three Lakes Retail Park, near shops like Halfords, B&M Stores, ALDI, and Argos Selby, so you can combine your pet shopping with other errands.

Question 15

Are there fitness or recreational venues near Pets at Home Selby?

Accepted Answer

Yes, PureGym Selby and Selby 3 Lakes sports and recreation venues are nearby, so you can easily fit a workout or leisure activity before or after visiting the store.

Question 16

Can I find places to eat close to Pets at Home Selby?

Accepted Answer

Yes, there are several nearby dining options including Frankie & Benny's restaurant, Tim Hortons cafe, McDonald's, and Costa Drive Thru - Selby for convenient meals after shopping.

Pets at Home Selby

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